Welcome to GymSmart ("we", "us", or "our"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our personal training CRM platform, which includes appointment booking and payment processing functionalities.
a. Personal Information: When you sign up for our services, we may collect personal information such as your name, email address, contact details, and billing information.
b. Appointment Information: To provide appointment booking services, we may access and store information about your appointments, including date, time, and location.
c. Payment Information: For payment processing, we may collect payment details, including credit card information. Please note that we use a third-party payment processor (Stripe), and we do not store your complete payment information.
d. Google Integration: If you choose to connect your Google account, we may access and store calendar information to facilitate appointment scheduling.
We use the collected information for the following purposes:
a. Service Provision: To provide you with the features and functionality of our CRM System, including bookings, scheduling, and payment processing.
b. Customer Support: To respond to your inquiries, requests, and provide customer support.
c. Improvement: To enhance and improve the quality and performance of our CRM System.
We may share your information with:
a. Third-Party Services: We may engage third-party service providers to assist us in providing our CRM services, including payment processing, email communications, and data storage.
b. Legal Compliance: We may disclose your information when required by law, regulatory authorities, or to protect our rights, privacy, safety, or property.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage can be guaranteed to be 100% secure.
GymSmart use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
You have certain rights regarding your personal information:
a. Access and Correction: You can access and correct your personal information by logging into your CRM System account or contacting us.
b. Data Deletion: You may request the deletion of your personal information. However, we may retain some information for legal, accounting, and business purposes.
a. The Web App charges a flat 1% transaction fee for all payment transactions.
b. There are no subscription plans. You only pay a transaction fee based on the total amount of each transaction.
c. In addition to the Web App's transaction fee, please be aware that Stripe, our third-party payment provider, may apply its own fees. You are responsible for reviewing and understanding Stripe's fee structure.
d. By using the payment processing services, you agree to the terms and conditions of the third-party payment provider (Stripe).
e. The Web App is not responsible for any issues or disputes related to payment processing between you and your clients.
a. The content and materials on the Web App, including logos, trademarks, text, images, and software, are protected by copyright and other intellectual property laws.
b. You may not reproduce, distribute, modify, or use any of the Web App's intellectual property without explicit written permission.
a. The Web App is provided on an "as-is" basis. While we strive to maintain accuracy and reliability, we make no warranties or guarantees regarding the Web App's performance or suitability for your specific needs.
b. We shall not be liable for any damages, losses, or liabilities arising from your use of the Web App or any information or services provided through it.
a. We reserve the right to suspend or terminate your access to the Web App at any time without prior notice, for any reason, including violation of these terms and conditions.
b. Upon termination, you are responsible for backing up and retrieving any client information stored on the Web App.
a. We may update or modify this privacy policy from time to time.
b. By continuing to use the Web App after the changes are implemented, you accept the updated privacy policy.
a. This privacy policy shall be governed by and construed in accordance with the laws of the United Kingdom.
If you have any questions or concerns regarding this Privacy Policy, please contact us at support@gym-smart.com.